Business team solving a problem in the office

Health care staff must effectively manage countless ongoing charges to keep operations running smoothly and ensure patients receive the best possible care. CMNavigator (CMN) makes this task easy. Developed by MedCom Solutions in 2002, CMN has helped numerous hospitals and physician practices nationwide become more accurate, compliant, and efficient in their charge capture.

In 2022, we've launched the brand new version of CMNavigator® SaaS, an even more powerful, intuitive, and affordable SaaS solution.

MedCom’s CMNavigator® Software is protected by U.S. Patent Numbers: 7,565,300 & 7,761,410

Why You Should Have It

  • User-Friendly

    It is so intuitive that the onboarding training only takes 1 hour, instead of the typical whole day session. Even the non-tech-savvy users feel comfortable using it without re-education. 

    Our advanced user interface design streamlines the ChargeMaster management process and delivers sustained results.

  • One-of-a-kind Data Engine

    No more tedious task of formatting the data and customizing the parser to process files from various EMR systems.

    Our unique data engine can upload files in any delimited format in real-time. A CDM coordinator without any programming experience can finish the configuration on their own and can easily adjust field settings anytime. 

  • Clinical Charge Capture

    Our patent-pending technology, C3Navigator® module, seamlessly connects your ChargeMaster with various linked data sets, including clinical order entry, supply item master, pharmacy formulary, etc. The system automatically detects inconsistency and inaccuracy. 

    This innovative solution helps healthcare organizations eliminate human error and achieve full charge capture.

  • Bird's-eye View

    Allow executives and managers to get an overall picture of corporate performance through robust dashboards and scorecards.

    We can customize metrics, KPIs, and milestones to align with organizations’ revenue improvement strategies and objectives.

  • Comprehensive Reporting

    Ensure departmental accountability with comprehensive reports based on regulatory guidelines and industry best practices.

    Preventing revenue leakage is now just a few clicks away. 


  • Automated Communication System

    No need to specify the recipient every time you finalize a request. Our system distributes standardized emails to keep multiple teams informed but not overwhelmed. 

    Full transparency to ensure the Clinical, Charging, and Billing systems are all updated on time. Let automation help prevent revenue leakage. 

  • Role-based workflow

    Eliminate redundant manual tasks to update the sign-off path per user. Significantly reduces overdue requests.

    Improve efficiency and ensure every request passes the clinical, financial, and regulatory checks.

  • Reliable Cloud Solution

    MedCom partners with Expedient Data Center and Amazon Web Services to manage the CMNavigator® solutions. 

    You can enjoy the high performance, availability, scalability, compatibility, and offsite disaster recovery protection of our SaaS solution without burdening your IT staff.

  • On-demand Clinical Guidance

    Add subject matter experts to your team at affordable rates.

    Our experienced chargemaster consultants possess a combination of clinical, coding, and financial expertise. We can act as an extension of your in-house team to review daily change requests, ensure coding accuracy, answer questions on charging practice, and provide staff education.

We’d love to hear from you

Revenue Leakage Stops Here

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