Nike joined MedCom in 2014 and oversees Revenue Integrity, Charge Capture, Strategic Pricing and ChargeMaster Optimization consulting projects. She has an extensive background in the healthcare industry with over 25 years’ experience in healthcare finance and reimbursement. Niki started her career in revenue cycle at Cleveland Clinic, and then moved to supply chain as Manager, Project Management. She was promoted to Institute Finance Director where she implemented a uniform charge schedule resulting in a $17M increase in net revenue. She developed financial models, metrics, and implemented revenue cycle improvement projects that reduced denials by 83% and reduced unbilled charges below 2%. Niki holds a BS in Management/Finance from Case Western Reserve University, an MBA in Health Care Administration from Cleveland State University and professional certification from HFMA: Certified Specialist Business Intelligence (CSBI).