Epic conversions promise streamlined workflows, modernized patient experiences, and improved integration across clinical and financial systems. But as many hospitals have learned the hard way, an Epic go-live can also expose long-standing weaknesses in charge capture and the chargemaster (CDM).
That’s the real issue: the data you bring into it, not Epic itself.
If your CDM or charging processes contain errors, inconsistencies, or outdated structures, those flaws become embedded in the new system. Epic’s precision and complexity don’t cause the problem. They magnify it. That’s why preparing your chargemaster before the build begins is the most important step you can take to prevent costly revenue leakage.
Why Pre-Conversion Cleanup Matters:
Hospitals often hear revenue-loss horror stories following Epic implementations. The common denominator behind those stories isn’t poor configuration or lack of effort. It is flawed data carried over into a highly structured environment.
Without correcting CDM and charging issues in advance, organizations face:
Epic amplifies existing issues because every workflow, charge trigger, and routing rule depends on clean, consistent data. A controlled, accurate chargemaster is the foundation of a successful transition.
You Can’t Manage the CDM Through a Conversion Without the Right Tools:
Trying to maintain control of the chargemaster before, during, and after an Epic build without software support is virtually impossible. The volume of data, the complexity of workflows, and the pace of change during implementation require a system that can adapt quickly and accurately.
An agile solution like MedCom’s CMNavigator® SaaS ensures that:
With full visibility into pre- and post-conversion data, hospitals gain confidence that their charging processes remain intact as they move into the new environment.
Epic Magnifies What’s Already Broken. So, Fix It First.
Epic builds are intricate and interconnected. A single outdated or incorrect charge can cascade into mis-mapped services, workflow breaks, and billing gaps. Without a controlled chargemaster in place, these issues become harder to identify and even harder to resolve once the system is live.
By stabilizing your CDM in advance, you prevent:
A strong pre-conversion strategy turns your Epic implementation into an opportunity for improvement. Not a risk.
Before You Leap Into Any IT Conversion, Look First.
Whether you're moving to Epic, updating an existing platform, or consolidating multiple systems, your revenue depends on the quality of your input data. MedCom Solutions helps organizations plan, audit, and stabilize their CDM and charging workflows so they can move into a new system with confidence and without financial disruption.
Thinking about an Epic conversion?
Look before you leap. Contact MedCom today to put the right planning and audit protocols in place.
About MedCom Solutions
MedCom Solutions delivers patented technology and advanced software that help healthcare providers navigate rapidly evolving billing and compliance demands. Our Chargemaster, Pricing, and Compliance solutions have generated hundreds of millions in net revenue for providers nationwide.