As hospitals and physician groups navigate the heightened financial pressures of today’s healthcare environment, one truth consistently emerges: accurate charge capture and tightly controlled Chargemaster (CDM) management are foundational to financial stability. Yet for many organizations, fragmented processes, outdated tools, and strained staffing make it nearly impossible to maintain accuracy, transparency, and accountability across the revenue cycle.
MedCom Solutions’ CMNavigator® SaaS platform transforms this landscape.
Designed as an intuitive, affordable, and comprehensive Software-as-a-Service (SaaS) solution, CMNavigator® bridges clinical activity, supply management, pricing, coding, and CDM workflows, delivering unmatched precision and control from order entry through final billing.
Unlike traditional CDM systems that rely on manual effort, CMNavigator® has embedded AI-powered coding intelligence, improving coding accuracy and reducing compliance risk.
A Complete SaaS Solution for Charge Capture and Chargemaster Control
CMNavigator® SaaS provides a full suite of tools required to manage, monitor, and optimize the Chargemaster and charge capture environment. Built for hospitals and physician groups, the platform features:
1. AI-Powered Coding Intelligence
To support accuracy and compliance, CMNavigator® incorporates AI-driven coding intelligence tools that help teams validate coding, prevent errors, and maintain up-to-date regulatory alignment.
This ensures an added layer of quality control at every stage of the charge capture process.
2. Chargemaster Management Module
A centralized module that provides:
With CMNavigator®, organizations gain control over every stage of the CDM lifecycle: original builds, repriced changes, approvals, and ongoing maintenance.
3. Surgical Procedure Module: Reduce Denials and Standardize Case Levels
Surgical services carry some of the highest revenue and risk in the hospital. CMNavigator®’s Surgical Procedure Module gives teams the tools to:
By ensuring cases are consistently categorized and billed at the appropriate level, optimizing the CPT selection for both the pre-authorization and billing purpose, hospitals can dramatically reduce surgical authorization denials; one of the largest sources of preventable revenue loss, while also maintaining compliance.
4. Supply and Material Management Module: Accelerate the Supply Item Build Process
Supply charging issues are a major source of revenue leakage. CMNavigator® resolves this through simultaneous workflow integration:
The result is a fully synchronized supply-to-charge workflow that improves accuracy and reduces delays.
5. Automated Email Communication: Built-In Accountability That Keeps Projects Moving
Charge capture workflows often break down due to unclear communication. CMNavigator® integrates automated communication across clinical, financial, and IT teams. When a CDM request is made:
Each stakeholder receives timely updates throughout every CDM request, ensuring alignment, transparency, and responsibility. No lost emails. No stalled build requests. No miscommunication.
Human Expertise + AI Intelligence—The CMNavigator® Service Package: Add MedCom Expertise to Your Team
Beyond the software, MedCom offers on-demand Chargemaster management services—ideal for hospitals that are understaffed, facing temporary vacancies, or lacking internal CDM expertise.
Our consultants provide:
This turnkey support keeps operations running smoothly while elevating your financial performance.
Built on a Secure, Scalable, Fully Managed Cloud Infrastructure
CMNavigator® SaaS is hosted through partnerships with Expedient Data Center and Amazon Web Services (AWS), providing:
Cybersecurity
Scalability and Reliability
Compatibility
Works seamlessly across:
This ensures dependable access with no burden on hospital IT teams.
Why Hospitals Choose CMNavigator®
CMNavigator® delivers measurable improvements across the core pillars of financial and clinical operations, providing:
In short, CMNavigator® gives hospitals the tools, and the expert support, to control the revenue cycle from beginning to end.
Discover the Future of Charge Capture and Transform your CDM Environment Today
With CMNavigator® SaaS, MedCom Solutions is redefining what hospitals can expect from charge capture technology by combining powerful AI-driven software with hands-on expertise. Small hospitals and healthcare systems with limited on-staff experts benefit greatly with MedCom’s affordable state-of-the-art, fully customizable software.
Schedule a demo today and learn how CMNavigator® can transform your hospital’s charge accuracy, streamline workflows, and elevate your revenue integrity program.